Using NhàLo from A to Z

All you need is a phone number, no email.

1. 1Open NhàLo, choose Sign up and enter your phone number.
2. 2Enter the verification code sent to you on Zalo.
3. 3Set your name and a password (at least 8 characters, letters and numbers).
4. 4Done: choose Add house to start right away, or Later.

3 steps: house info → owner → prices and billing.

1. 1House info: enter the house name, address, number of rooms and floors. Rooms are named for you (P101, P102…); tap a name to rename it.
2. 2Owner: name and phone are filled in from your account. Add the bank account that receives rent (bank, account number, account holder) or do it later.
3. 3Prices & billing: metered or flat-rate electricity and water; service, trash and other fees; billing cycle, due day (1–28) and late fee.
4. 4Tap Save house. These prices become the defaults for new rooms and contracts.

Without a payout account, invoices have no VietQR code. You can add one later in House profile.

Tenant and contract are created together, on one screen.

1. 1Open a vacant room and tap Rent out. For several rooms on one contract, tap Add another room.
2. 2Enter the tenant’s phone number. Returning tenants are recognised and their details filled in.
3. 3Enter full name, ID number and a backup email (if they want invoices by email).
4. 4Pick +6, +12 or +24 months (the end date is calculated), the monthly rent and the deposit.
5. 5Enter the move-in electricity and water readings, then tap Rent out and confirm.

Read the whole building on one screen, save once.

1. 1Go to Collect, pick a house and open the Readings step.
2. 2Pick the reading month and date. This month’s usage goes on next month’s invoice, together with rent.
3. 3Type each room’s new meter reading. The last reading is pre-filled and usage worked out; a reading lower than the last one is flagged right away.
4. 4When done, tap Save readings once for the whole building.

Flat-rate rooms can still log readings to spot leaks; their invoices keep the flat rate.

The whole building in one go, tenants receive them on Zalo.

1. 1In Collect, move to the Invoices step. Contracts with readings are listed under Ready.
2. 2Select contracts one by one or Select all. Contracts missing readings sit under Can’t create yet; tap to go back to readings.
3. 3Tap Create & send, choose Zalo (email as backup) and set a due date if needed.
4. 4Choose Send now, or Save drafts to review before sending.

Tenants scan VietQR, you mark the invoice paid.

1. 1The tenant opens the invoice link (no app needed), checks each charge and scans the VietQR with any banking app.
2. 2When the money reaches your account, open that invoice in the app and tap Mark as paid.
3. 3The building’s outstanding total drops by itself. Overdue invoices get a red “N days late” label.

NhàLo can’t see your bank account. Check your bank, then mark the invoice paid.

Contract history is always kept.

1. 1Renew: open an occupied room, tap Renew, pick the new end date (+6, +12, +24 months) and a new price if it changes.
2. 2Move out: tap Move out, enter the move-out date and final meter readings.
3. 3The app works it out: deposit minus unpaid rent, utilities and any deductions → refund or amount still due.
4. 4Confirm to end the contract and create the move-out invoice.

Family members manage for you, no password sharing.

1. 1Go to Account → House managers and tap Add.
2. 2Enter the manager’s name and phone number. They sign in to NhàLo with that phone number.
3. 3Tick the houses to hand over, switch on Managing and Save.
4. 4To pause, switch Managing off — no need to delete the account.

Managers can read meters, create and send invoices and mark them paid; owner details and the payout account stay owner-only.